Harris, Lloyd C. and Ogbonna, Emmanuel 2017. Service employees and customers: feigned customer emotional displays and value co-creation. Presented at: 24th Recent Advances in Retailing and Consumer Sciences, Vancouver, BC, Canada, 26-29 June 2017. -. |
Item Type: | Conference or Workshop Item (Paper) |
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Date Type: | Completion |
Status: | Unpublished |
Schools: | Business (Including Economics) |
Last Modified: | 25 Jun 2019 11:00 |
URI: | http://orca.cf.ac.uk/id/eprint/122473 |
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