Harris, Lloyd C. and Ogbonna, Emmanuel 2012. Customers behaving really badly. Presented at: 2012 AMS Annual Conference, New Orleans, LA, USA, 15-20 May 2012. |
Item Type: | Conference or Workshop Item (Paper) |
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Status: | Unpublished |
Schools: | Business (Including Economics) |
Last Modified: | 25 Jun 2019 11:00 |
URI: | http://orca.cf.ac.uk/id/eprint/122480 |
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