Ogbonna, Emmanuel and Harris, L.C. 2009. Motives for service sabotage: An empirical study of front-line worker behaviour. Presented at: 17th International Conference on Recent Advances in retailing Science, Niagra Falls, Canada, July 2009. |
Item Type: | Conference or Workshop Item (Other) |
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Status: | Unpublished |
Schools: | Business (Including Economics) |
Last Modified: | 27 Jun 2019 11:45 |
URI: | http://orca.cf.ac.uk/id/eprint/122481 |
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