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How does past and present customer experience explain the satisfaction with the supplier? A fuzzy set qualitative comparative approach

Almoraish, Ahmed 2018. How does past and present customer experience explain the satisfaction with the supplier? A fuzzy set qualitative comparative approach. Presented at: EMAC, Strathclyde, Glasgow, 29 May - 01 June 2018. -.

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Item Type: Conference or Workshop Item (Paper)
Status: Unpublished
Schools: Business (Including Economics)
Last Modified: 19 Jul 2019 14:45
URI: http://orca.cf.ac.uk/id/eprint/123005

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