Cardiff University | Prifysgol Caerdydd ORCA
Online Research @ Cardiff 
WelshClear Cookie - decide language by browser settings

On the versatility of Little’s Law in operations management: a review and classification using vignettes

Potter, Andrew Thomas, Towill, Denis and Gosling, Jonathan 2019. On the versatility of Little’s Law in operations management: a review and classification using vignettes. Production Planning and Control 10.1080/09537287.2019.1647363
Item availability restricted.

[img] PDF - Accepted Post-Print Version
Restricted to Repository staff only until 31 July 2020 due to copyright restrictions.

Download (796kB)

Abstract

Despite Little’s Law being considered as one of the ‘laws’ of operations management, evidence of its application in an empirical context is diverse and diffuse. Hence, this paper aims to identify, classify and consolidate published empirical applications of Little’s Law in a systematic manner to better understand its versatility. This paper undertakes a systematic literature review of the databases of the five main publishers of operations management journals and snowball sampling for additional papers. A final sample of 128 empirical journal articles is identified and categorized. Tactical, medium-term decisions relating to capacity dynamics and operations re-engineering are the most popular categories. To give further insights into versatility, vignettes for each category are developed. The review and vignettes confirm Little’s Law as a highly relevant paradigm to operations management decisions due to its empirical versatility across levels, sectors and time domains. The paper suggests four factors to underline the empirical versatility of Little’s Law in operations management: applicability, utility, simplicity and visibility.

Item Type: Article
Date Type: Published Online
Status: In Press
Schools: Business (Including Economics)
Publisher: Taylor & Francis
ISSN: 0953-7287
Date of First Compliant Deposit: 12 July 2019
Date of Acceptance: 30 June 2019
Last Modified: 18 Oct 2019 15:25
URI: http://orca.cf.ac.uk/id/eprint/124181

Actions (repository staff only)

Edit Item Edit Item

Downloads

Downloads per month over past year

View more statistics