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Understanding the implications of artificial intelligence on field service operations: a case study of BT

Wang, Yingli, Skeete, Jean-Paul and Owusu, Gilbert 2020. Understanding the implications of artificial intelligence on field service operations: a case study of BT. Production Planning and Control
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Item Type: Article
Status: In Press
Schools: Business (Including Economics)
Publisher: Taylor & Francis
ISSN: 0953-7287
Date of First Compliant Deposit: 14 April 2020
Date of Acceptance: 9 April 2020
Last Modified: 31 May 2020 16:28
URI: http://orca.cf.ac.uk/id/eprint/130971

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