What sector do consumers prefer for the delivery of "public" services? A comparative analysis of the US and China

Meier, Kenneth J. ORCID: https://orcid.org/0000-0002-6378-0855 and Dhillon, Anita 2022. What sector do consumers prefer for the delivery of "public" services? A comparative analysis of the US and China. Journal of Public and Nonprofit Affairs 8 (1) 10.20899/jpna.8.1.7-28

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Abstract

Although we have literature on the advantages and disadvantages of delivering public services via public, nonprofit, or for-profit organizations, there is little research on who the public prefers to deliver such services. This study uses a least similar systems design to present an exploratory analysis of such preferences in the US and China for twelve different service areas. Based on two internet surveys, we find that general sector preferences for services are similar across the countries, but there are differences in emphasis for some of the individual services that reflect the country’s historical, cultural, and political traditions. The reasons for such similarities, however, appear to be different in the two countries.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
ISSN:	2381-3717
Date of First Compliant Deposit:	3 February 2022
Date of Acceptance:	3 February 2022
Last Modified:	08 Nov 2023 08:00
URI:	https://orca.cardiff.ac.uk/id/eprint/147144

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