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Cultural interpretations of destructive acts and trust in Japanese supply channel relationships

Slater, Stephanie and Robson, Matthew John 2012. Cultural interpretations of destructive acts and trust in Japanese supply channel relationships. International Business Review 21 (3) , pp. 357-368. 10.1016/j.ibusrev.2011.04.003

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This paper investigates the way culture influences Japanese inter-firm exchange processes, arguing that isomorphism (e.g., due to macro-force flux and convergence) is eroding traditional Japanese management practices and increasing heterogeneity. The role of culture in the development of routines and relationship capabilities across firm boundaries is particularly important in Japanese firms. Traditional Japanese business values engender confidence in a business partnership's conformity and harmony. However, cultural erosion is shifting Japanese attributions of and responses to destructive acts in channels relationships, which has implications for appraising and sustaining trust and success. Based on a qualitative investigation of Japanese subsidiaries’ supply relationships, our study furnishes academics and practitioners with a set of research propositions on culturally influenced destructive act cognitions and behavioural responses. These provide novel insights into the modern face and unfulfilled promise of inter-firm relationships with the Japanese.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HG Finance
Uncontrolled Keywords: Attribution ; Cultural erosion ; Destructive acts ; Japanese relationships ; Trust
Publisher: Elsevier
ISSN: 0969-5931
Last Modified: 04 Jun 2017 03:12

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