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Six Sigma implementation framework for SMEs - a roadmap to manage and sustain the change

Kumar, Maneesh, Antony, Jiju and Tiwari, M. K. 2011. Six Sigma implementation framework for SMEs - a roadmap to manage and sustain the change. International Journal of Production Research 49 (18) , pp. 5449-5467. 10.1080/00207543.2011.563836

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Abstract

Although Six Sigma has been in business lexicon for more than 20 years, research has shown the need of practical implementation framework for successful deployment of Six Sigma, especially in the context of small and medium-sized enterprises (SMEs). This article proposes a Six Sigma implementation framework customised to the needs of SMEs by performing a critique of quality management frameworks/models for SMEs and drawing conclusion from the empirical research conducted over 3 years. If Six Sigma is poorly launched, it will be very difficult to reorganise and regain momentum. Though the framework was tested in three SMEs and revised, still its robustness needs to be checked and refined based on suggestions and comments from industry, practitioners and academics.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Centre for Advanced Manufacturing Systems At Cardiff (CAMSAC)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Uncontrolled Keywords: Six Sigma ; Framework ; Model ; Readiness ; Resilient ; SMEs
Additional Information: Special Issue: Creating resilient SMEs
Publisher: Taylor & Francis
ISSN: 0020-7543
Last Modified: 04 Jun 2017 03:21
URI: http://orca.cf.ac.uk/id/eprint/20074

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