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What is a “skilled job”? Exploring worker perceptions of skill in two UK call centres

Lloyd, Caroline and Payne, Jonathan 2008. What is a “skilled job”? Exploring worker perceptions of skill in two UK call centres. Presented at: International Labour Process Conference (ILPC) conference, Dublin, Ireland, 18 - 20 March 2008.

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Item Type: Conference or Workshop Item (Paper)
Date Type: Completion
Status: Unpublished
Schools: ESRC Centre on Skills, Knowledge and Organisational Performance (SKOPE)
Social Sciences (Includes Criminology and Education)
Subjects: H Social Sciences > H Social Sciences (General)
Additional Information: related working paper http://www.skope.ox.ac.uk/sites/default/files/SKOPEWP81.pdf Research theme: Work Education and Globalisation
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Last Modified: 04 Jun 2017 03:22
URI: http://orca.cf.ac.uk/id/eprint/20214

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