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Validity, utilization and evidence-based policy: the development and impact of performance improvement regimes in local public services

Martin, Stephen James, Downe, James Daniel, Grace, Clive and Nutley, Sandra Margaret 2010. Validity, utilization and evidence-based policy: the development and impact of performance improvement regimes in local public services. Evaluation 16 (1) , pp. 31-42. 10.1177/1356389009350119

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Abstract

Over the last decade, external assessments of organizational effectiveness have played an increasingly pivotal role in the regulation of UK local authorities. Unlike most approaches to evaluation, which are concerned with the implementation and outcomes of policies, programmes or interventions, these assessments are concerned primarily with internal organizational processes. And in contrast to traditional forms of public services inspection, which focus on specific services, they seek to judge the capacity of an organization as a whole. Inspectors in England, Scotland and Wales have taken different approaches to assessments of local authorities, but in all three cases their judgements have excited considerable interest among policy-makers, achieving a much higher level of utilization than is usual for evaluative activities and being credited with leading to significant improvements in public service organizations. There are, however, important questions about the validity of the measures they use and the sustainability of this approach to driving public services improvement.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HJ Public Finance
H Social Sciences > HM Sociology
H Social Sciences > HT Communities. Classes. Races
J Political Science > JA Political science (General)
J Political Science > JN Political institutions (Europe) > JN101 Great Britain
J Political Science > JS Local government Municipal government
Uncontrolled Keywords: Evaluation ; Performance management ; Utilization ; Validity
Publisher: Sage
ISSN: 1356-3890
Last Modified: 07 Nov 2017 02:35
URI: http://orca.cf.ac.uk/id/eprint/22258

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