Making sense of service improvement: an empirical analysis of public confidence in local government

Cowell, Richard John Westley, Downe, James Daniel, Martin, Stephen James and Chen, A. 2008. Making sense of service improvement: an empirical analysis of public confidence in local government. Presented at: International Research Society for Public Management Annual Conference, Brisbane, Australia, 26th - 28th March 2008.

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Item Type:	Conference or Workshop Item (Paper)
Status:	Unpublished
Schools:	Business (Including Economics)
Subjects:	H Social Sciences > H Social Sciences (General)
Last Modified:	06 Feb 2019 22:15
URI:	http://orca.cf.ac.uk/id/eprint/22592

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