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Evaluating public management reforms: principles and practice

Boyne, George Alexander, Farrell, Catherine, Law, Jennifer, Powell, Martin and Walker, Richard 2003. Evaluating public management reforms: principles and practice. Managing the Public Services, Buckingham, UK: Open University Press.

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Abstract

Governments across the world are pursuing reform in an effort to improve public services. But have these reforms actually led to improvements in services? Evaluating Public Management Reforms develops a framework for a theory-based evaluation of reforms, and then uses this framework to assess the impact of new arrangements for public service delivery in the UK. This book: * identifies the conceptual and practical problems of finding clear criteria for evaluating reforms * focuses on the shifts in public management towards markets and competition, towards the publication of performance indicators, and from larger to smaller organizations * considers what impact these reforms have had on the efficiency, responsiveness and equity of services * comprehensively reviews the evidence on the effects of reform on health care, housing and education * discusses the implications for public sector management.

Item Type: Book
Book Type: Authored Book
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HJ Public Finance
J Political Science > JF Political institutions (General)
Publisher: Open University Press
ISBN: 9780335202461
Last Modified: 08 Jan 2020 03:58
URI: http://orca.cf.ac.uk/id/eprint/32277

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