Six Sigma and the Quality Toolbox. Revised ed.

Bicheno, John and Catherwood, Philip 2005. Six Sigma and the Quality Toolbox. Revised ed. Buckingham: Picsie Books.

Full text not available from this repository.

Abstract

This book is a fully revised and extended version of the best selling Quality 75. It has been extended to include a full range of Six Sigma tools and philosophy. The book is a unique compilation of tools and concepts from Six Sigma, traditional Quality Management (including notes on the Gurus), Service Quality and relevant Lean manufacturing concepts. It is written in the no-nonsense style popular in all Picsie books and is aimed at practising managers from Service and Manufacturing. Green Belt practitioners and Black Belts wishing to extend their expertise into Service Quality and Lean will find the book useful. So too will Lean practitioners who wish to extend their quality skills. MBAs and final year undergraduates will find the book an invaluable quick reference to quality operations, customer relationships and improvement.

Item Type:	Book
Book Type:	Authored Book
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Additional Information:	Previous ed. published as: The Quality 75 : towards six sigma performance in service and manufacturing. 2002.
Publisher:	Picsie Books
ISBN:	9780954124427
Last Modified:	28 Oct 2021 15:51
URI:	https://orca.cardiff.ac.uk/id/eprint/37349

Citation Data

Actions (repository staff only)

Edit Item