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Impact of ISO 9000 registration on company performance: Evidence from Malaysia

Naser, Kamal, Karbhari, Yusuf and Mokhtar, Mohammad Zulkifli 2004. Impact of ISO 9000 registration on company performance: Evidence from Malaysia. Managerial Auditing Journal 19 (4) , pp. 509-516. 10.1108/02686900410530510

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Abstract

This study investigates the determinants of corporate performance and evaluates whether ISO 9000 registration impacts corporate performance in a sample of Malaysian listed companies. A performance evaluation model was developed on the basis of four predictor variables that include return on sales (ROS), lender security, free cash flow and economic value added (EVA). The results indicate that the ROS and EVA do determine the performance of the Malaysian listed companies. We also find association between ISO 9000 registration and financial performance in the sampled companies.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HF Commerce
Uncontrolled Keywords: Financial performance; ISO 9000 series; Malaysia; Quality; Value added
Publisher: Emerald
ISSN: 0268-6902
Last Modified: 10 Oct 2017 14:48
URI: http://orca.cf.ac.uk/id/eprint/40086

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