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Strategies for public service turnaround: Lessons from the private sector?

Boyne, George Alexander 2006. Strategies for public service turnaround: Lessons from the private sector? Administration & Society 38 (3) , pp. 365-388. 10.1177/0095399705286004

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National policy makers and local service managers are striving to identify strategies to improve the performance of failing public organizations. However, little academic research on public service turnaround is available to inform their efforts. By contrast, substantial work has been conducted on the reversal of decline in the private sector. A model of the turnaround process is developed from this literature, and evidence on the effectiveness of different turn-around strategies is reviewed. The private sector evidence suggests that recovery from failure is associated with strategies of retrenchment, repositioning, and reorganization. The potential feasibility and impact of these strategies in the public sector is evaluated, and major research questions on public service turnaround are identified.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HJ Public Finance
J Political Science > JF Political institutions (General)
Uncontrolled Keywords: Organizational turnaround; public and private sectors; pubic service strategies
Publisher: SAGE Publications
ISSN: 0095-3997
Last Modified: 08 Jan 2020 04:01

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