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Managing expectations: The key to sustaining customer-supplier relationships

Found, Pauline and Harrison, R. 2007. Managing expectations: The key to sustaining customer-supplier relationships. Presented at: 12th International Symposium on Logistics (ISL 2007) Developing Sustainable Collaborative Supply Chains, Budapest, Hungary, 8-10 July 2007. Published in: Pawar, Kulwant S. ed. Developing Sustainable Collaborative Supply Chains: Proceedings of 12th International Symposium on Logistics. Centre for Concurrent Enterprise, pp. 44-51.

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Item Type: Conference or Workshop Item (Paper)
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Publisher: Centre for Concurrent Enterprise
ISBN: 9780853582182
Last Modified: 12 Feb 2019 17:17
URI: http://orca.cf.ac.uk/id/eprint/43012

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