Cardiff University | Prifysgol Caerdydd ORCA
Online Research @ Cardiff 
WelshClear Cookie - decide language by browser settings

What can water utilities do to improve risk management within their business functions? An improved tool and application of process benchmarking

MacGillivray, Brian H and Pollard, Simon J. T. 2008. What can water utilities do to improve risk management within their business functions? An improved tool and application of process benchmarking. Environment International 34 (8) , pp. 1120-1131. 10.1016/j.envint.2008.04.004

Full text not available from this repository.

Abstract

We present a model for benchmarking risk analysis and risk based decision making practice within organisations. It draws on behavioural and normative risk research, the principles of capability maturity modelling and our empirical observations. It codifies the processes of risk analysis and risk based decision making within a framework that distinguishes between different levels of maturity. Application of the model is detailed within the selected business functions of a water and wastewater utility. Observed risk analysis and risk based decision making practices are discussed, together with their maturity of implementation. The findings provide academics, utility professionals, and regulators a deeper understanding of the practical and theoretical underpinnings of risk management, and how distinctions can be made between organisational capabilities in this essential business process.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Sustainable Places Research Institute (PLACES)
Psychology
Subjects: G Geography. Anthropology. Recreation > GE Environmental Sciences
H Social Sciences > HD Industries. Land use. Labor > HD61 Risk Management
Publisher: Elsevier
ISSN: 0160-4120
Funders: AWWA Research Foundation, EPSRC DTA
Last Modified: 04 Jun 2017 04:55
URI: http://orca.cf.ac.uk/id/eprint/46452

Citation Data

Cited 32 times in Google Scholar. View in Google Scholar

Cited 15 times in Scopus. View in Scopus. Powered By Scopus® Data

Cited 14 times in Web of Science. View in Web of Science.

Actions (repository staff only)

Edit Item Edit Item