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The impact of transformational leadership on organisational citizenship behaviours: the contingent role of public service motivation

Bottomley, Paul Andrew, Mostafa, Ahmed, Gould-Williams, Julian Seymour and León-Cázares, Filadelfo 2016. The impact of transformational leadership on organisational citizenship behaviours: the contingent role of public service motivation. British Journal of Management 27 (2) , pp. 390-405. 10.1111/1467-8551.12108

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Abstract

This paper examines whether the relationship between transformational leadership and organisational citizenship behaviours is contingent on public service motivation (PSM). We propose that PSM may reduce followers’ reliance on the motivational behaviours of transformational leaders in public sector organisations. Using a sample of Mexican employees we tested this proposition with structural equation modelling. Our results show that public sector followers higher in PSM placed less reliance, than those lower in PSM, on transformational behaviours. A follow-up study in private sector organisations did not reveal a similar interaction effect. These findings appear consistent with previous research demonstrating that PSM is more aligned to the goals and values of public rather than private sector organisations.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > H Social Sciences (General)
Publisher: Wiley-Blackwell
ISSN: 1045-3172
Date of Acceptance: December 2014
Last Modified: 22 Dec 2017 20:36
URI: http://orca.cf.ac.uk/id/eprint/72928

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