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The relationship of newcomer socialisation with achievement motivation and life satisfaction: mediating effect of role conflict and role ambiguity

Ahmad, Mohamad Irwan, Wan Sulaiman, Wan Shahrazad, Abd Satar, Juliza and Zaiedy Nor, Norshaffika Izzaty 2014. The relationship of newcomer socialisation with achievement motivation and life satisfaction: mediating effect of role conflict and role ambiguity. Jurnal Psikologi & Kaunseling Perkhidmatan Awam Malaysia 9 , pp. 105-121.

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Abstract

This study aims to investigate the influence of organisational socialisation towards role conflict and role ambiguity, achievement motivation and life satisfaction among newcomers. This research is a cross-sectional study using quantitative method through distribution of questionnaires. A total of 258 respondents were chosen using purposive sampling technique among Diplomatic and Administration Officers (PTD) in Malaysia with less than 5 years of services. Four instruments were used in order to collect the data. The instruments are demographical information to assess the homogenous characteristic of respondents, Organisational Socialisation Scale to measure organisation socialisation, Role Conflict and Role Ambiguity Scale to measure role conflict and role ambiguity, Cassidy and Lynn Achievement Motivation to measure worker intrinsic motivation and the Satisfaction with Life Scale (SWLS) were used to measure general life satisfaction among respondents. The data from the study were analysed using AMOS 5. The result showed that organisational socialisation negatively influenced role conflict and role ambiguity. In addition, role conflict and role ambiguity also influenced achievement motivation and life satisfaction negatively. Other than that, mediator analysis found that role conflict and role ambiguity mediate significantly the relationship between organisational socialisation with achievement motivation and life satisfaction. Therefore, organisational socialisation is highly recommended to be applying in all organisations to prevent any related problems that can influence their performance.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Psychology
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Publisher: Public Service Department of Malaysia
ISSN: 2229-910X
Last Modified: 21 Oct 2016 05:20
URI: http://orca.cf.ac.uk/id/eprint/75400

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