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Dineva, Denitsa, Lu, Xiaoming and Breitsohl, Jan 2019. Social media conflicts during the financial crisis: managerial implications for retail banks. Strategic Change 28 (5) , pp. 381-386. 10.1002/jsc.2292

Dineva, Denitsa Petrova, Breitsohl, Jan Christian and Garrod, Brian 2017. Corporate conflict management on social media brand fan pages. Journal of Marketing Management 33 (9-10) , pp. 679-698. 10.1080/0267257X.2017.1329225
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This list was generated on Fri Apr 10 04:12:38 2020 BST.